Roll Off FAQ

Do you have questions about our roll off services? Find your answers in our roll off FAQ.

  1. Can you put recycling, yard waste, or clean fill in the bin?
  2. Can you take any household chemicals or paint in the bin?
  3. Can you put metal in the bin?
  4. What must I consider when choosing a location for my bin placement?
  5. Can I put my bin in the street?
  6. Are you a New York State Licensed company?
  7. Is there a fee to move my bin without dumping it?
  8. Will my credit card be charged for my final balance?
  9. Is a deposit required for the bin for everyone?

 

 

1) Can you put recycling, yard waste, or clean fill in the bin?
Yes we can take all three in the bin but they cannot be mixed together. If you choose to have a bin with yardwaste for example, it must be fully yardwaste and not mixed with construction debris or household trash for example. If you are unsure about what can go into the bin together please contact us for clarification.

2) Can you take any household chemicals or paint in the bin?
No we cannot. The bins are not watertight due to the door on the back and there is a chance hazardous liquids could escape. Chemicals and paint must be disposed of through an authorized location for safety's sake and to protect our environment. Please contact your local solid waste department to find out about your local hazardous waste facility/drop off facility.

3) Can you put metal in the bin?
Yes we can take some metal in the bin. It must be placed on the end closest to the door or on top of the load so it can be pulled off at the dumping station/landfill for recycling. Large amounts of metal must be kept aside for recycling separately.

4) What must I consider when choosing a location for my bin placement?
When considering a location for your bin, there are a few things you need. It must be a flat location (the bin is on wheels and will roll if dropped on a slope) with 15 foot clearance above it and 15 foot clearance in width. Check for low branches or wires that might get snagged and broken. It should also be located in a driveway. We do occasionally place them on the lawn but the renter takes responsibility for any damage to the lawn.We have a waiver form that must be signed to that effect. WE DO NOT PUT THEM IN LAWNS WHEN IT IS WET. THIS IS DETERMINED AT OUR DISCRESSION NOT AT THE CUSTOMER'S! If we think we might get stuck we will not place the bin at that location. It is possible to place it in the street but the renter is responsible for obtaining the permission and permit from the local traffic control department of the police and having a copy faxed or brought to us. There is a door on the bin on one end and if you intend to use it be sure to leave room when locating the bin to open it.

5) Can I put my bin in the street?
Yes with the proper street permit only. A permit to place a bin in the street can usually be obtained through the traffic control division of the local police dept. We require a signed permit giving permission for a bin to be placed in the street and with the allowed time noted. All local laws must be adhered to strictly.

6) Are you a New York State Licensed company?
Yes we are. Please feel free to contact the office for more details.

7) Is there a fee to move my bin without dumping it?
There is a standard $25 dollars charge for moving the bin without dumping it on the same location. If the bin is moved to another address without dumping, the charge will be $50

8) Will my credit card be charged for my final balance?
Out of town contractors must fill out a credit application and have a credit card on file. We do not require the credit application from local customers unless there is a poor payment history. YOUR CREDIT CARD WILL BE CHARGED IF THE BILL IS NOT PAID IN FULL WITHIN 30 DAYS AFTER THE BILLING whether you are a local customer or not.

 9) Is a deposit required for the bin for everyone?
We require deposits from everyone, even our normal customers. We will take cash, check, credit card (Visa, MasterCard or Discover), or money order for your deposit. Regular customers of course are given preference if there is a waiting list on bins.